In this industry, I would say 90% of operators are fair and honest, but the other 10% give online casinos a bad name. Of course, even the most reputable casinos can have an off-day, whether it is a mistake by a new employee or simply a technical error, and these can lead to players getting frustrated and ripped off. It can sometimes be difficult to get a response from an online casino when there is a problem with your account or if you have a beef with them, and this can make things even more frustrating.

Fortunately, casino managers are getting more and more web savvy and they and their staff surf around gambling websites like Best-Betting almost every day. They understand the power of our websites and therefore they are much more likely to resolve the problems you are having if they know that you have been talking to us about it.

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The first step to take if you are having problems with an online casino and they are not responding to your questions is to check our forum here to see if anyone else is having these problems. I will also be posting warnings at the top of the forum.
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If your query continues unanswered please use the email address below to let me know about it personally and I will talk to the casino in question and see if there is a simple way to find a resolution.

Please be as detailed as possible when filling out this form as the more information you give me the more chance I have of helping you. I will not give or sell your information to anyone else, I will simply use it to contact the casino you are dealing with.